Welcome to Seexdoll (website: seexdoll.com, hereinafter referred to as “this Website”). Please read these Terms of Service (“Terms”) carefully before using this Website or purchasing our products/services. By accessing or using this Website, you agree to be legally bound by these Terms, including any updates.

1. Scope and Acceptance of Terms

1.1 These Terms apply to your access, browsing, and use of this Website, as well as your purchase or order of any products or services.
1.2 If you do not agree with all or any part of these Terms, please do not use this Website or place any orders.
1.3 We reserve the right to modify, update, or discontinue any part of these Terms at any time. Updated Terms will be posted on this Website and will take effect immediately. Continued use of the Website or placing orders constitutes acceptance of the updated Terms.

2. Eligibility and Age Requirement

2.1 This Website and all products sold herein are intended for adults only. You must be at least 18 years old (or the legal age to enter contracts in your jurisdiction) to purchase, possess, or use any products.
2.2 By using this Website or placing orders, you confirm that you meet this age or capacity requirement.
2.3 You are fully responsible for any consequences arising from use by a minor.

3. Account Registration and Security

3.1 When registering an account or placing an order, you must provide accurate, complete, and up-to-date information (name, address, email, phone number, etc.).
3.2 You are responsible for safeguarding your account, password, and security credentials. Any activity under your account is your responsibility.
3.3 If you suspect unauthorized access or any security risk, you must notify us immediately.

4. Products, Pricing, and Orders

4.1 All products sold on this Website, including sex dolls, adult toys, and related accessories (“Adult Products”), are intended for personal adult use only.
4.2 Product images, descriptions, and specifications are for reference only. Colors, dimensions, or other details may slightly vary.
4.3 Prices are subject to change. Updated prices apply to new orders.
4.4 Orders are considered confirmed only after we send a confirmation email or written/electronic notice.
4.5 Certain jurisdictions may restrict the purchase, import, or possession of Adult Products. It is your responsibility to comply with local laws. We are not liable if your purchase violates applicable law.
4.6 Any customs duties, import taxes, or additional fees are the responsibility of the buyer, unless otherwise specified.

5. Payment and Settlement

5.1 Full payment of the order (including product price, shipping, taxes, etc.) must be made at the time of purchase.
5.2 Accepted payment methods will be displayed at checkout. Orders may be canceled if payment fails.
5.3 Refunds, if applicable, will be processed via the original payment method or other methods we approve. Processing times may vary depending on banks or payment channels.

6. Shipping, Delivery, and Risk

6.1 We will arrange shipment within a reasonable time frame (usually 9 to 25 business days) as confirmed in the order confirmation email.
6.2 Shipping methods, carriers, and delivery arrangements are determined by us unless otherwise stated.
6.3 Risk of loss or damage in transit is generally borne by the carrier. You should inspect goods promptly and raise objections within a reasonable period.
6.4 Additional costs or losses caused by incorrect addresses, refusal of delivery, or customs detention are your responsibility.

7. Inspection, Returns, and After-Sales

7.1 Inspect the products within __ days of receipt. Report any issues (quantity, quality, damage, etc.) in writing promptly.
7.2 Due to the nature of Adult Products, we generally do not accept returns or exchanges for hygiene reasons, unless the product is defective, damaged in shipping, or not as described.
7.3 Confirmed defective products may be repaired, replaced, or refunded at our discretion.
7.4 Returned products must be in original condition, including packaging and accessories. We may refuse returns if the product is damaged or unsellable.
7.5 Customers are responsible for checking products upon receipt and reporting defects within the specified period.

8. Usage Restrictions and Compliance

8.1 You may not use this Website or our services for illegal, infringing, fraudulent, or immoral purposes.
8.2 You may not upload, post, or share unlawful, harmful, obscene, violent, or infringing content.
8.3 Any content you submit (comments, images, feedback, suggestions) must not infringe third-party rights. You bear full legal responsibility and indemnify us for any resulting claims.
8.4 We reserve the right to suspend, terminate, or refuse your access or delete content if you violate these Terms or applicable law.
8.5 Adult Products are intended for personal adult use only. You may not resell, distribute, or use our products in any unlawful manner.
8.6 By purchasing, you acknowledge that Adult Products may contain sensitive materials (e.g., realistic skin, silicone, mechanical parts) and accept responsibility for safe and proper use. They are not intended for medical, therapeutic, or professional purposes.

9. Intellectual Property

9.1 All content on this Website (including text, images, designs, logos, trademarks, software, and layouts) is protected by copyright, trademark, and other intellectual property laws. Unauthorized copying, modification, distribution, or commercial use is prohibited.
9.2 By submitting suggestions, ideas, or feedback to us, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use such submissions without further consent or compensation.

10. Disclaimers and Limitation of Liability

10.1 To the fullest extent permitted by law, we are not liable for indirect, special, punitive, or consequential losses, including lost profits, opportunities, data, or goodwill.
10.2 We are not liable for delays, failure, or errors caused by force majeure events (natural disasters, war, pandemics, strikes, government actions, network failures, etc.).
10.3 We are not responsible for third-party websites, carriers, payment channels, or any actions beyond our control.
10.4 Our total liability under these Terms shall not exceed the total amount you paid to us for the relevant order.

11. Privacy and Data Protection

11.1 Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. The Privacy Policy is part of these Terms.
11.2 With your consent or as permitted by law, we may use your information for order processing, customer service, marketing, or product improvements.
11.3 We will take reasonable technical and administrative measures to protect your personal information but cannot guarantee absolute security.
11.4 Given the sensitive nature of Adult Product purchases, all order information, shipping addresses, and product details are treated as confidential. We do not disclose order details to third parties except as required for shipping, payment processing, or legal obligations.

12. Notices and Communication

12.1 Notices may be delivered via website announcements, email, mail, SMS, or other methods.
12.2 You may contact us at hi@seexdoll.com for any notices or communications.
12.3 Notices from us are effective upon sending; notices from you are effective upon our actual receipt.

13. Severability and Waiver

13.1 If any provision is deemed invalid or unenforceable by a competent court, the remaining provisions remain in effect.
13.2 Our failure or delay to exercise any right does not constitute a waiver. Exercising a right once does not preclude future enforcement.

14. Assignment

14.1 We may assign our rights and obligations under these Terms to a third party without your consent.
14.2 You may not assign your rights or obligations without our written consent.

15. Governing Law and Dispute Resolution

15.1 These Terms, including their interpretation, performance, and dispute resolution, shall be governed by the laws of Hong Kong (Law of HK), except where mandatory local laws provide otherwise.
15.2 Any dispute arising from these Terms or your use of this Website should first be resolved through amicable negotiation. If negotiation fails, either party may submit the dispute to Hong Kong courts or a Hong Kong arbitration institution.
15.3 Arbitration, if chosen, shall take place in Hong Kong under the relevant Hong Kong arbitration rules, and the award shall be final and binding.
15.4 Even if litigation or arbitration occurs in Hong Kong, we reserve the right to initiate related proceedings in other competent jurisdictions.

16. Language

In case of conflict between the English and Other versions of these Terms, the English version shall prevail.